First steps during a possible septic backup

  1. Stop or reduce water use in the home until the issue is reviewed.
  2. Avoid flushing toilets, running laundry, or using long showers.
  3. Keep people and pets away from sewage, wet soil, or exposed wastewater.
  4. Do not open septic components without proper training and safety precautions.
  5. Share the property area, symptoms, timeline, and whether sewage is inside the home.

Signs the issue may be septic-related

One clogged sink can be a plumbing issue. Multiple slow drains, bubbling toilets, sewage odors, tubs backing up, or wet areas near the tank or field lines may point toward the septic system or drain field.

What to include when requesting help

Tell us whether the backup is active, which fixtures are affected, whether there is standing water outside, and whether the property is in Lebanon, Mt. Juliet, Watertown, Gladeville, or another part of Wilson County.